PLEASE NOTE: Before you call our Technical Support line, please try to have the following information available if you can (don't worry if you can't!), as it will enable us to help you more quickly:
Operating System version (e.g. Windows XP Pro or Home, Mac OS 10.4, Linux Debian 4.0 etc)
Make and Model of computer/server (e.g. Dell Dimension 4550, Apple Mac Mini, etc)
Error Message Text - Please write down EXACTLY what error you saw on screen.
If your question relates to Networking or Internet access, please also have this information:
Name of your ISP (Internet Service Provider) e.g. BT, Tiscali, AOL, Freeola etc.
Make & Model of your Broadband Modem/Router. (e.g. Netgear DG834, LinkSys WAG54G)
Before an Engineer visits, please make sure you know all relevant Usernames and Passwords for Email accounts, Broadband access, Routers, Servers etc.! If you don't have them, we can probably still help, but it may take a lot longer...
Operating System version (e.g. Windows XP Pro or Home, Mac OS 10.4, Linux Debian 4.0 etc)
Make and Model of computer/server (e.g. Dell Dimension 4550, Apple Mac Mini, etc)
Error Message Text - Please write down EXACTLY what error you saw on screen.
If your question relates to Networking or Internet access, please also have this information:
Name of your ISP (Internet Service Provider) e.g. BT, Tiscali, AOL, Freeola etc.
Make & Model of your Broadband Modem/Router. (e.g. Netgear DG834, LinkSys WAG54G)
Before an Engineer visits, please make sure you know all relevant Usernames and Passwords for Email accounts, Broadband access, Routers, Servers etc.! If you don't have them, we can probably still help, but it may take a lot longer...
How to contact us
Address: Freemantle IT, 67 Nelson Road, Southampton, Hampshire, SO15 3DY.
To book an Engineer, or discuss your requirements, between the hours of
9:00 a.m. - 7:00 p.m. Telephone 02380 001 001 or 02380 236 091.
Out of hours: please leave a voicemail on the number above and it will be dealt with as soon as possible. Messages left out of hours will be dealt with the next working day.
To book an Engineer, or discuss your requirements, between the hours of
9:00 a.m. - 7:00 p.m. Telephone 02380 001 001 or 02380 236 091.
Out of hours: please leave a voicemail on the number above and it will be dealt with as soon as possible. Messages left out of hours will be dealt with the next working day.
For general enquiries about how we can help, or to arrange a site visit, please email us using this address
enquiries@freemantleit.com
For non-urgent technical questions or non-urgent Engineer bookings, please email as at enquiries@freemantleit.com
enquiries@freemantleit.com
For non-urgent technical questions or non-urgent Engineer bookings, please email as at enquiries@freemantleit.com
BIG Service, small prices...
an E.G. Systems company
"Leading by example..."
"Leading by example..."
Copyright © 2008 by E.G. Systems • All Rights reserved • E-Mail: enquiries@egsys.co.uk
* conditions apply
Need help right NOW?
Tel: 02380 001001
(09:00 - 19:00 Mon-Sat)
Tel: 02380 001001
(09:00 - 19:00 Mon-Sat)
Virus Removal
Spyware Removal
PC Won't Start
Data Recovery
Data Transfer
Broadband / Cable
Internet Problems
Email Problems
Wireless Networks
Cabled Networks
Hardware Faults
New PC Setup
Much, much more!
Spyware Removal
PC Won't Start
Data Recovery
Data Transfer
Broadband / Cable
Internet Problems
Email Problems
Wireless Networks
Cabled Networks
Hardware Faults
New PC Setup
Much, much more!
Worried about cost?
Over 80% of our Home callouts are fixed for less than £60 !
Give us a call on
02380 001 001
and we'll listen to what you can tell us about the problem, and give you an idea of cost before we visit so there are no nasty surprises.
Over 80% of our Home callouts are fixed for less than £60 !
Give us a call on
02380 001 001
and we'll listen to what you can tell us about the problem, and give you an idea of cost before we visit so there are no nasty surprises.
Broadband OK but you have another problem for us to fix?
Our Remote Support software allows us to work on your PC/Mac via the Internet!
And, we'll give you a 35% Discount on our rates if we use this method to fix your computer.
Our Remote Support software allows us to work on your PC/Mac via the Internet!
And, we'll give you a 35% Discount on our rates if we use this method to fix your computer.